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I have used a service, but the return transaction was not taken into account in the e-mail communication?

Reversal of Service and Refund

Updated over 2 years ago

Sometimes we receive information about the reversal of services late from the provider. We apologize for the inconvenience.

Have you already canceled or returned the service for which you received a payment reminder? Then you don't need to do anything else. As soon as we receive confirmation of the reversal from your provider, we will inform you by e-mail.

If you have already paid for the service, we will refund the amount to your account within 14 days.

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