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What can I do to be able to pay on account or in installments again?
What can I do to be able to pay on account or in installments again?

Options in case of declined orders

Lisa avatar
Written by Lisa
Updated over a week ago

After you have chosen your desired payment method and entered all the necessary data, a credit check will be carried out.

The check may show that you do not meet all the criteria to complete your order with the desired payment method.

If you have reason to believe that basic information held by individual credit reporting agencies is incorrect, you have the option of contacting those credit reporting agencies directly and verifying their information. Here is a list of the credit agencies we work with: https://legal.payla-portal.com/en/risk-third-parties-list.html

In your opinion, is the reason for the rejection still not clear? Then please contact us by email at [email protected]. We will then examine your case individually.

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