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Who will I get the refund from?
Who will I get the refund from?

Refund

Lisa avatar
Written by Lisa
Updated over a week ago

The repayment is made by the United Volksbank Raiffeisenbank eG. As part of the cooperation between the retailer and the cooperation partners, this has taken over the claim for payment of the purchase price.

In individual cases, a refund is also possible directly through the retailer. This is particularly the case if the goods are returned to the online shop more than 180 days after the order was placed or reversed for another reason. In these cases, you will be informed separately about the specific process of the refund.

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