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My order was declined. What are the reasons for that?
My order was declined. What are the reasons for that?

reasons for a declined order

Lisa avatar
Written by Lisa
Updated over a week ago

There can be several reasons why your order request was rejected.

In addition to your creditworthiness, our risk assessment also includes checks on your name, the delivery, and billing address used.

A rejection can occur if a previously unknown combination of name and address (e.g., due to moving or marriage) is used or if you have given a significantly different delivery address.

The personal purchasing limit can also be the reason for a rejection if there are still too many unpaid orders.

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